How do I update my personal details?
Your personal information can be updated from the main profile tab.
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Go to Profile.
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Stay on the
Profiletab. -
Edit fields like
Full Name,Email Address,Company, orAddress. -
Click
Update Profile.
Important: Your mobile number is displayed there, but it is not editable on that screen.
How do I change account settings?
The Account Settings tab helps you control how the app behaves for you.
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Go to
Account Settings>Account Settings. -
Choose your preferred UI theme.
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Turn the low credit reminder on or off.
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Set your preferred reminder threshold.
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Save your changes.
How do I complete KYC?
KYC helps keep your account and sender activity compliant and properly verified.
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Go to
Account Settings>KYC. -
Fill in the requested personal and business information.
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Upload any required documents.
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Click
Save KYC Details.
Helpful tip: It is best to gather your ID, business information, and supporting documents before you begin, so you can complete the process in one go.
How do I change my password after signing in?
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Go to
Account Settings>Change Password. -
Enter your current password.
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Enter a new password.
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Confirm the new password.
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Click
Change Password.